100% Customer Satisfaction

At Callis, our customers are our top priority, and we are committed to ensuring that every customer is 100% satisfied. Callis’ support structure is entirely maintained and operated internally to provide the utmost attention, unconditional care, and superior quality of services in order to better assist our customers. To ensure that every customer receives quality customer service, we developed the industry’s first "511" support center for live assistance 24/7 and for 365 days a year.  Our support team is also trained with the required skills, resources, and knowledge in all aspects of the applications we support, and they are committed to your success.

For assistance, customers may reach support directly from a Callis phone by calling 511 or from any outside line by dialing 888-884-VOIP. Customers may also reach customer support by sending an email to .(JavaScript must be enabled to view this email address).

Resources

Click here to download Console Assistant
Click here to download SoftPhone
Web Portal User Guide
VoicePath User Guide
Time Redirect Override
Verifying DHCP Settings
Verifying Static IP Settings